Rushcliffe Home Search

The issue with new customers not being able to submit applications has now been resolved. 

Following an upgrade to our Homesearch system on Wednesday 3rd Sep we have become aware of an issue when new customers attempt to register and create a new application. This has been reported to the software provider who are working on a fix. 

We expect this issue to be resolved shortly. Once the issue has been resolved we will post an update on this page. 

We apologise for any inconvience. 

The password reset issue reported earlier today has now been resolved. 

Following the upgrade to our Homesearch system yesterday we are aware of an issue when customers attempt to reset their password. This has been reported to the software provider who are working on a fix. 

We expect this issue to be resolved shortly. Once the issue has been resolved we will post an update on this page. 

We apologise for any inconvience. 

Customers will be unable to access Homesearch on Wednesday 3rd September 2025 due to a system upgrade. You will be able to access the webpage again from Thursday 4th September. Leading up to this date you will be notified of any changes in this latest news section.

Following the go live of the upgraded system on Thursday 4th September 2025 there will be a change to the way you log in to Homesearch including an additional password requirement.

Please follow this link to a user guide for further information.

Please follow this link to see a copy of the upgrade notification letter to all customers.